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Appointment Stop Number Not Changed When the Order Release Corresponding to the First Pick-up is Unassigned from the Shipment (Doc ID 2791515.1)

Last updated on JULY 13, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

When having a shipment with more pick ups and a single delivery, an appointment is created for the second pick up.
When the order release corresponding to the first pick up is being unassigned from the shipment, the second pick up becomes the first stop. In the appointment, however, the stop number is not changed, showing still 2.

The issue can be reproduced at will with the following steps:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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