My Oracle Support Banner

Unable to Cancel Rework Work Order After Cancelling the OSP Purchase Order (Doc ID 2791638.1)

Last updated on JULY 20, 2021

Applies to:

Oracle Fusion Manufacturing Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

When user Cancels the OSP Purchase Order,Production Exception created against Work Order automatically but Unable to Cancel the Rework Work Order. While trying to cancel the Work Order the following error occurs.

ERROR
---------
"Updating the work order status from RELEASED to CANCELLED is not allowed"

STEPS TO REPRODUCE
--------------------------
1. login to applications
2. goto Supplychain Execution->Work Execution
3. Create OSP Rework Work Order
4. Release Work Order
5. OSP Requisition Created and PO Generated
6. Cancel the Purchase Order
7. Search the OSP Work Order
8. Production Exception Created and User Closed the Production Exception
9. Cancel the Work order and Error Appears

EXPECTED BEHAVIOR
------------------------
User should able to Cancel Rework Work Order Successfully

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.