Submitting Order On The Part Details Tab Results In Error: Java.lang.NullPointerException
(Doc ID 2793619.1)
Last updated on APRIL 27, 2022
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.21.01.0 and laterInformation in this document applies to any platform.
Symptoms
When select the 'add order' button on the Service Request > Parts detail subtab the following error occurs:
java.lang.NullPointerException
This error does not happen for all accounts. In most cases the 'add order' button is working successfully.. The problem can be reproduced only for some accounts
Changes
Cause
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In this Document
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Cause |
Solution |
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