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Oracle Fusion Recruiting Cloud: Error with Preview Offer: "There was a problem previewing the job offer letter template. (IRC-1590294)" (Doc ID 2793873.1)

Last updated on JANUARY 26, 2024

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

When attempting to preview a job offer, the job offer letter never loads -- the page just spins.

When viewing the Errors tab on the job offer page, the following error can be seen:

There was a problem previewing the job offer letter template. (IRC-1590294) 
The job offer letter can't be displayed because its report definition isn't on the BI Publisher server.

 

Cause

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In this Document
Symptoms
Cause
Solution


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