Approval Deal Registration Is Not Working
(Doc ID 2795366.1)
Last updated on APRIL 06, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.21.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.01.0 version, Partner Management
ACTUAL BEHAVIOR
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Out of the box Deal Registration approval is not working
Customer added 2 users in the deal registration team. Both of them are having Channel Sales Manager role but notification of approval is always going to default approver user.
These two users having Channel Sales Manager role are not even have access to Approve the Deal Registration.
EXPECTED BEHAVIOR
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Those 2 users should get the notification for approver.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |