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Partner Creation Error (Doc ID 2795396.1)

Last updated on APRIL 06, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.04.0 version, Partner Management


The issue is: when creating a Partner in Partner Relationship Management module there is an error.

A. Error when creating partner


ERROR
-----------------------
Attribute Resourceid in PartnerAccountResourcePEO is Required.

You can't view or access this application because the user setup data invalid. contact your sales application administrator to check your setup

Attribute primaryContact in PartnerProgramsPEO is Required.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Go to Partner Management.

2) Select Partners.

3) Create Partner.

4) Enter the requested data in the UI.

5) Press the "save and continue" button.

6) The error is shown.


B) Error when selecting MDFs from the home page

ERROR
-----------------------

You can't view or access this application because the user setup data invalid. contact your sales application administrator to check your setup

C) Error when creating a Program

STEPS
-----------------------
1) Partner Management > Programs > Create Program.
2) Enter the requested data in the UI.
3) Press the "save and continue" button and we got the error.


ERROR
-----------------------
Attribute primaryContact in PartnerProgramsPEO is Required.

Cause

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In this Document
Symptoms
Cause
Solution
References


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