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Report Jobs With Delivery Type Email Fail to Run (Doc ID 2796109.1)

Last updated on OCTOBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When the user runs a report from the P6 Web Reports tab using "Delivery-type = email", the job stays in a Pending status and never runs. (If the user selects "Delivery-type = file", the job runs and completes and they are able to download the report.)

EXPECTED BEHAVIOR

The report job should run and the results sent to the user's email.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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