Transaction Creation Error: The Bill-to Customer contact that you selected is invalid. (AR-856417)
(Doc ID 2796146.1)
Last updated on APRIL 28, 2024
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.21.04.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to create an invoice, the following error occurs.
ERROR
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The Bill-to Customer contact that you selected is invalid. (AR-856417)
Upon proceeding and checking the Bill to Purpose from the Customer Data Management it has been noticed that the same is missing. While trying to add a new one, the following collateral errors are received:
An address purpose record for this combination of purpose and date range already exists. (HZ-120027)
The date range for a child record must be within the date range of its parent record. (HZ-120150)
STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables > Billing > Tasks > Create Transactions
2. Enter the required parameters > Complete and review
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |