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Transaction Creation Error: The Bill-to Customer contact that you selected is invalid. (AR-856417) (Doc ID 2796146.1)

Last updated on AUGUST 18, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to create an invoice, the following error occurs.

ERROR
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The Bill-to Customer contact that you selected is invalid. (AR-856417)

Upon proceeding and checking the Bill to Purpose from the Customer Data Management it has been noticed that the same is missing. While trying to add a new one, the following collateral errors are received:

An address purpose record for this combination of purpose and date range already exists. (HZ-120027)
The date range for a child record must be within the date range of its parent record. (HZ-120150)

STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables > Billing > Tasks > Create Transactions
2. Enter the required parameters > Complete and review

Cause

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In this Document
Symptoms
Cause
Solution


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