ErpIntegrationService - downloadESSJobExecutionDetails - Error: An error occurred. Contact your help desk.
(Doc ID 2796301.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.21.01.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to use the webservice ErpIntegrationService -> Operation: downloadESSJobExecutionDetails,
the following error occurs.
ERROR
-----------------------
Received a SOAP fault while invoking endpoint target: https://<instance_URL>/fscmService/ErpIntegrationService. This indicates a processing exception on the service endpoint side. Please check service side logs to further diagnose the problem
An error occurred. Contact your help desk.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer is invoking ErpIntegrationService -> Operation: downloadESSJobExecutionDetails via integration
2. They are receiving the error
3. The integration fails
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the job details submitted using downloadESSJobExecutionDetails
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |