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CXMaintainCommPreferences Does Not Return Delivery Types For Individual Push Notification Types (Doc ID 2796855.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Utilities Customer Cloud Service - Version 21A and later
Information in this document applies to any platform.

Goal

When submitting an IWS request for CXMaintainCommPreferences using the READ action, the returned data for push notification types only returns the delivery types for parent push notification types. Individual push notification types does not return the delivery types and notification preference. User is using the base C1-MtCmPf - Maintain Communication Preferences script. Without the information being returned during read, user is unable to determine via IWS what is the contact preference for the customer for a specific notification type.
 

Solution

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In this Document
Goal
Solution
References


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