Oracle Fusion Time and Labor: Load Time Card Batch Process load fails with time card could not be retrieved error
(Doc ID 2797657.1)
Last updated on JANUARY 23, 2024
Applies to:
Oracle Fusion Time and Labor Cloud Service - Version 11.13.21.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.04.0 version, Other Issues
Load Time card batch process is failing to retrieve time card information for about few employees.
with the below error message:
ERROR
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The time card for <Employee number >between 20XX-07-26 and 20XX-08-01 couldn't be retrieved.
STEPS
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The issue can be reproduced at will with the following steps:
Create time card -> Approve the same -> Transfer to payroll through Load time card batch process
BUSINESS IMPACT
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Customer unable to process payroll, since for some employee the time cards are not transferred.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |