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Reference Accounts Create / Add New Business Unit Error: Attribute BuId in EditCustomerAccountSiteAM.oracle_apps_financials_receivables_shared_setup_uiModel_applicationModue_ReferenceAccountAM.EditReferenceAccountUI1 is required (Doc ID 2799154.1)

Last updated on AUGUST 23, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Upon trying to add a new Business Unit - Reference Accounts within a Bill to purpose, error is encountered:

Too many object match the primary key oracle.jbo.Key[xxxxxxxxxxxxxxx xxxxxxxxxxxx HZ_CUST_SITE_USES_ALL ].
Attribute BuId in EditCustomerAccountSiteAM.oracle_apps_financials_receivables_shared_setup_uiModel_applicationModue_ReferenceAccountAM.EditReferenceAccountUI1 is required

or

ORA-00001: unique constraint (FUSION.AR_REF_ACCOUNTS_ALL_U1) violated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables > Billing > Tasks > Manage Customers
2. Search for the customer > access the Site
3. Bill to Purpose > Reference Accounts > Add

NOTE: the issue is replicable if the user is performing the same within i.e. Transaction Type > Reference Accounts.

Cause

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In this Document
Symptoms
Cause
Solution


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