21C - Onboarding checklists going into a Suspended status when hiring an employee or pending worker
(Doc ID 2800253.1)
Last updated on JANUARY 08, 2024
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.07.0 version, Global Human Resources
ACTUAL BEHAVIOR
---------------
After upgrading to 21C, onboarding checklists are going into a Suspended status after hiring an employee/pending worker. This is preventing the new hire from accessing and completing the necessary onboarding tasks.
EXPECTED BEHAVIOR
-----------------------
The checklist should not be going into a Suspended status.
The following query can be run to verify the status of the checklist:
SELECT checklist_status
FROM PER_ALLOCATED_CHECKLISTS
WHERE person_id IN
(
SELECT person_id FROM per_all_people_f WHERE person_number='xxxxxxx'
);
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |