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Post 21C Branding : Springboard Background Image Is Not Displayed Or Visible Partially or Not Refreshed (Doc ID 2800338.1)

Last updated on AUGUST 20, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

When a User log into instance below Branding issues are observed

Issue #1: Springboard Background Image is NOT displayed. Expected to see Springboard Background Image.

Issue #2: Springboard Background Image is Visible Partially, Expected to see complete Springboard Background Image.

Issue #3: Springboard Background Image does not change when switching domains with Change Role

Cause

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In this Document
Symptoms
Cause
Solution
References


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