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BUSINESS EVENTS NOT TRIGERRED FROM CX SALES TO OIC FOR CUSTOM OBJECTS (Doc ID 2801095.1)

Last updated on AUGUST 21, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Goal

The integration between CX Sales and OIC works fine for Standard Objects. However Business Event for Custom Object to OIC is not working.

When I update one of the fields of the custom object, nothing happens. Integration is not triggered. What changes to make to make Integration work for custom objects?


Solution

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In this Document
Goal
Solution
 Symptoms
 Changes
 Cause


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