Latency or 502 errors seen when accessing Windows 2016 Server backends through the Load Balancer
(Doc ID 2801418.1)
Last updated on SEPTEMBER 08, 2021
Applies to:Oracle Cloud Infrastructure - Load Balancer - Version N/A and later
Information in this document applies to any platform.
Experienced latency or eventual 502 Bad Gateway errors when accessing Windows 2016 Servers through the Load Balancer. Packet captures at the load balancer show TCP Dup ACKs being sent due to possible out of order processing on the backends. This leads to an eventual RST from the backend to close the connection, which will appear as "Connection closed abruptly" in the Load Balancer error logs.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document