My Oracle Support Banner

Unable to Access OSN and Browser Page Keeps Spinning / Loading (Doc ID 2801522.1)

Last updated on AUGUST 24, 2021

Applies to:

Oracle Social Network Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Users are not able to login or access the Oracle Social Network (OSN) server. The browser page keeps loading and does not resolve.

Changes

A new corporate security policy was recently implemented.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.