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Unable to Access OSN and Browser Page Keeps Spinning / Loading (Doc ID 2801522.1)

Last updated on MAY 01, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Users are not able to login or access the Oracle Social Network (OSN) server. The browser page keeps loading and does not resolve.

Changes

A new corporate security policy was recently implemented.

Cause

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