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"An error has occurred. Please contact your system administrator" When Attempting to Save or Submit a Timesheet (Doc ID 2801718.1)

Last updated on OCTOBER 22, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.7 to 21.7 [Release 21.7]
Information in this document applies to any platform.

Symptoms

When attempting to save or submit timesheets, the following error occurs:

An error has occurred. Please contact your system administrator.

 

The issue can be reproduced at will with the following steps:

1. Login to Team Member.
2. Click on an active Timesheet.
3. Select option to add an existing activity to the active Timesheet.
4. Select Save.
5. Observe error.

Changes

 

Cause

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