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Troubleshooting Database Connectivity Issues in JCS Instance (Doc ID 2802936.1)

Last updated on OCTOBER 05, 2021

Applies to:

Java Cloud Service
Information in this document applies to any platform.

Purpose

 In each of these cases below the database connectivity needs to be evaluated on the running instance. This document provides step by step instructions how to assess connectivity issues for each of the scenarios.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Gathering the Required Connection Data
 Scenario - WLS server fails to start with JpsStartup exception in admin server logs
 Scenarios - Patching or scale out fails with a database connectivity check error
 Scenario - Database connectivity errors with a datasource
 Validate the Database Connectivity

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