My Oracle Support Banner

PRC:PO: Purchase Order Line Amounts Are Not Zeroed Out After Purchase Order Line Is Canceled (Doc ID 2803407.1)

Last updated on MAY 01, 2024

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.21.04.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 Purchase Orders

ACTUAL BEHAVIOR
---------------
Cancel Purchase Order

Specific purchase order line shows status = canceled, but amounts in the line have not been zeroed out
price 18,000.00
ordered 18,000.00
total 18,000.00


EXPECTED BEHAVIOR
-----------------------
Zero out purchase order line amounts for this specific purchase order line.


STEPS
-----------------------
Problem occurred in a purchase order entered in 2019 and canceled in 2020.
Problem cannot be duplicated at will.


 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.