Fusion Global HR: Checklists Assigned to Manager Who Converted Pending Worker (Doc ID 2806618.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Symptoms

Can’t update the manger when we convert them

When the manager on the PW record is either inactive or on a leave, and when performing a Convert or Quick Convert, the system is assigning the manager checklist tasks to the person who converted them.


EXPECTED BEHAVIOR
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The manager tasks should be assigned to the manager on record not the person converting them.


STEPS
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The issue can be reproduced at will with the following steps:
1. Pending Worker has a history record of a manager change to due manager on leave
2. Convert Pending Worker
3. Pending Worker is assigned to the person performing convert
4. Even if manager is changed in the flow, the checklist tasks still assigned the person performing convert

Changes

Cause

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