Message Center Not Getting Updated With Information When Agent Failure Occurs
(Doc ID 2807490.1)
Last updated on SEPTEMBER 16, 2021
Applies to:
Oracle Transportation Management Cloud Service - Version 21.1 to 21.3 [Release 21]Information in this document applies to any platform.
Symptoms
Automation Agents are defined such that the error handler is configured to a contact with Message Center as notification method
Whenever there is an agent failure the expectation is that records should be visible under Message Center. However as no data is received
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |