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Fusion Benefits: SSBEN: Dependent Added During Started Event is not Visible to Enroll in Benefits via ESS (Doc ID 2813001.1)

Last updated on OCTOBER 16, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

Dependents Not Showing as Selectable During Enrollment Process

When enrolling in Benefits as an Employee, the dependents added at the time of event being in started status are not showing as selectable dependents during Enrollment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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