PRC:POZ: Supplier Profile Change Request Ending In Application Error: IBY-IBY_0000 (Doc ID 2814989.1)

Last updated on OCTOBER 27, 2022

Applies to:

Symptoms

Supplier profile change

Supplier Profile Change Ending in Application Error: IBY-IBY_0000

User has two issues in Supplier profile change. They are trying to add the Bank account at the supplier site level which is not successful.

Once the Supplier profile change request is approved the Supplier profile Request is getting automatically cancelled with IBY-IBY_0000 Error


ERROR
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IBY-IBY_0000



STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Supplier and open the Necessary supplier site
2. Navigate to Payment Section
3. Create a New Bank account by providing Bank account and Bank information
4. Click on save and Close (In this situation the Bank account is getting created)
5. It will navigate to Supplier site page , Now try to click on Save and Close
6. System is providing Application Error

Cause

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