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B2B - Unable to Transmit Files to Agency and Failed with Status MSG_WAIT_ACK (Doc ID 2815060.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 and later
Oracle Life Sciences Argus Safety Japan Cloud Service - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

 When transmit files from B2B to an agency then message failed with status "MSG_WAIT_ACK".

 Please refer the below screenshot as a example:

 

 

Cause

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In this Document
Symptoms
Cause
Solution

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