My Oracle Support Banner

OCI: Configure the Management Agent Step failed with Error "input.rsp file is either not present or not readable to mgmt_agent user" (Doc ID 2816059.1)

Last updated on NOVEMBER 02, 2023

Applies to:

OCI Management Agent Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Case 1:

The Management Agent Installation completed successfully

# rpm -ihv oracle.mgmt_agent.rpm
Preparing... ################################# [100%]
Checking pre-requisites
Checking if any previous agent service exists
Checking if OS has systemd or initd
Checking available disk space for agent install
Checking if /opt/oracle/mgmt_agent directory exists
Checking if 'mgmt_agent' user exists
Checking Java version
JAVA_HOME is not set or not readable to root
Trying default path /usr/bin/java
Java version: 1.8.0_191 found at /usr/bin/java
Updating / installing...
1:oracle.mgmt_agent-200825.1615-1 ################################# [100%]

Executing install
Unpacking software zip
Copying files to destination dir (/opt/oracle/mgmt_agent)
Initializing software from template
Creating 'mgmt_agent' daemon
Agent Install Logs: /opt/oracle/mgmt_agent/installer-logs/installer.log.0

Setup agent using input response file (run as any user with 'sudo' privileges)
Usage:
sudo /opt/oracle/mgmt_agent/agent_inst/bin/setup.sh opts=[FULL_PATH_TO_INPUT.RSP]

Agent install successful

Created a input.rsp file with value for "managementAgentInstallKey" and "CredentialWalletPassword" parameters.

Configuring the Management Agent step failed:

# sudo /opt/oracle/mgmt_agent/agent_inst/bin/setup.sh opts=input.rsp
input.rsp file is either not present or not readable to mgmt_agent user
Please make sure that the directory and parent directories also have the read permissions to make this file readable.
Missing mandatory properties opts
Usage: setup.sh opts=<> [propKey=propValue]

Executing configure

Prerequisite check failed
Pass opts=<> to application at the startup
Additional details are available in the configure logs at /opt/oracle/mgmt_agent/configure-logs

Agent configure failed.
Additional logs can be found at /opt/oracle/mgmt_agent/configure-logs/configure.log.0


Case 2:

Management Agent installation command fails at the Configure Step with this command output:

sudo sh /opt/oracle/mgmt_agent/agent_inst/bin/setup.sh opts=/home/opc/input.rsp

Prerequisite check failed
Pass opts=<> to application at the startup
Additional details are available in the configure logs at /opt/oracle/mgmt_agent/configure-logs
+ EXIT_CODE=1
+ ps --no-headers -o comm 1
+ processName=systemd
+ [ systemd '=' systemd ]
+ RUN_CMD='sudo systemctl start mgmt_agent'
+ [[ 1 -eq 0 ]]
+ printf '\nAgent configure failed.\n'

Agent configure failed.
+ printf 'Additional logs can be found at /opt/oracle/mgmt_agent/configure-logs/configure.log.0\n\n'
Additional logs can be found at /opt/oracle/mgmt_agent/configure-logs/configure.log.0

+ exit 1
[root@vm-osm-test opc]# more /opt/oracle/mgmt_agent/configure-logs/configure.log.0
[2021-10-12 13:06:06] [SEVERE] [oracle.polaris.configure.hook.UserInputHook] /home/opc/input.rsp file is either not present or not readable to mgmt_agent user

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.