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OMC : Cloud Agent Install Fails At Registration With Error 255 (Doc ID 2816584.1)

Last updated on OCTOBER 22, 2021

Applies to:

Oracle Management Cloud - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

Oracle Management Cloud (OMC), Cloud Agent Installation fails with exit code [255]

Error stack observed from <Agent_Base>/AgentInstall<timestamp>.log file:

2021-10-22 10:54:59 DEBUG ProcessBuilderUtil:120 - Command {<Agent_Inst>/bin/omcli register agent <Agent_Core>/1.55.2/install/registration.properties} execution completed with exit value [255] and ouput as
{Oracle Management Cloud Agent
Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
Enter the registration key:
Exception occured processing registration: reached the limit of 3 attempts
(check the <Agent_Inst>/sysman/log/emdctlj.log for the access log of ecid: <ECID>)
}
2021-10-22 10:54:59 DEBUG JsonUtil:105 - Error messages read successfully.

2021-10-22 10:54:59 DEBUG ExceptionUtil:326 - Error Messages successfully loaded to memory.
2021-10-22 10:54:59 ERROR AgentInstallerMain:520 -
[OMCAGNT-0000]: The execution of command [<Agent_Inst>/bin/omcli register agent <Agent_Core>/1.55.2/install/registration.properties] resulted in error with exit code [255].

 

Cause

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In this Document
Symptoms
Cause
Solution


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