My Oracle Support Banner

After shutdown compute instance from operating system,instance status is still active in UI and charge on the instance continues (Doc ID 2817394.1)

Last updated on OCTOBER 18, 2023

Applies to:

OCI Compute - Version N/A and later
Information in this document applies to any platform.

Symptoms

 

After shutdown of OCI compute instance from Operating System (OS),instance status is still active in UI and charge on the instance continues.
  
Shutdown initiated from a compute instance running Ubuntu OS.
  
  
A screenshot from OCI console where instance is still in "Running" state.
  

Changes

 NA

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
 Shutdown initiated from a compute instance running Ubuntu OS.
 A screenshot from OCI console where instance is still in "Running" state.
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.