After Changing the Plan Component Assignment End-Date and Recalculating Commission, Existing Transactions Were Not Reprocessed
(Doc ID 2820423.1)
Last updated on JUNE 21, 2024
Applies to:
Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.21.04.0 and laterInformation in this document applies to any platform.
Symptoms
After changing the plan component's assignment End Date ( eg. from 4/30/2021 to 5/30/2021), previously calculated transactions that now should match this plan component in Q2 are not being reprocessed. However, new transactions are being process for this plan component.
STEPS
1. Compensation Plan Setup
Compensation Plan : CompPlan1 01/01/2020 - 12/31/2049
Plan Component : PC1 01/01/2021 - 12/31/2021
Plan Component to Compensation Plan assignment date Range : 01/01/2021 - 04/30/2021 for participant Rep1
2. Calculate commission
Transaction : TRX-1 , Credit Date : 05/15/2021
Commission generated is for a DIFFERENT plan component PC2
3. Extend the plan component to compensation plan end-date from 04/30/2021 to 05/30/2021 .
4. Create new transaction TRX-2 that will match the plan component PC1. Also, existing TRX-1 should match plan component PC1
5. Submit Run All Transactions Processes to submit Deploy Compensation Plan and processes through Calculation
6. Review Earnings and see that transaction TRX-1 did not generate commission for plan component PC1
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |