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Password Reset Email Is Not Sent When Contact Is Registered Again in Bill Management (Doc ID 2820837.1)

Last updated on NOVEMBER 10, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


Password reset email is not sent when Contact is registered again in Bill Management.

Reproduced Steps:

  1. Register External User XXXXX
    External User receives 2 E-mail.
    1st is Title "Welcome to Bill Management".
    2nd is Title "Congratulations - New Account has been created"
    -> This E-mail provides the link of Temporary password.

  2. Un-Register External User

  3. Register External User XXXXX again.
    External User receives 1 E-mail only.
    Title : Welcome to Bill Management
        Welcome to Bill Management

        You can now review and manage transactions for this account in a self-service manner.

        Portal Bill Management

        User Name XXXXX
        Customer Account XXXXX
        Party Name XXXXX XXXXX

        The link to reset password will be sent in a separate email.
    Password reset email is not sent.




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