Password Reset Email Is Not Sent When Contact Is Registered Again in Bill Management (Doc ID 2820837.1)

Last updated on JULY 20, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Password reset email is not sent when Contact is registered again in Bill Management.

Reproduced Steps:

Register External User XXXXX
External User receives 2 E-mail.
1st is Title "Welcome to Bill Management".
2nd is Title "Congratulations - New Account has been created"
-> This E-mail provides the link of Temporary password.
Un-Register External User
Register External User XXXXX again.
External User receives 1 E-mail only.
Title : Welcome to Bill Management


    Welcome to Bill Management

    You can now review and manage transactions for this account in a self-service manner.

    Portal　Bill Management

    User Name　XXXXX
    Customer Account　XXXXX
    Party Name　XXXXX XXXXX

    The link to reset password will be sent in a separate email.
Password reset email is not sent.

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In this Document

Symptoms

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