My Oracle Support Banner

Unable To Log Into OCC Storefront Using Edge Browser With Basic Authentication And SSO Enabled (Doc ID 2821014.1)

Last updated on APRIL 08, 2024

Applies to:

Oracle Commerce Cloud Service - Version 21.4.2 and later
Information in this document applies to any platform.

Symptoms

Users are not able to log-in with SSO when using the Edge browser when Basic authentication is enabled. Even if the log-in flow is followed to completion the user is not being logged in to the Storefront.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.