API calls from WebView to Oracle Digital Assistant (ODA) Failed With HTTP 500 Error Using ODA Callback URL
(Doc ID 2822555.1)
Last updated on JANUARY 03, 2023
Applies to:
Oracle Digital Assistant - Version 21.x and laterInformation in this document applies to any platform.
Symptoms
Background:
- Custom external Webview app integrating within an ODA Skill.
- The app works as expected within ODA, with ODA returning a callback URL which correctly displays in the app.
- But when the app uses the same callback URL provided by ODA, the ODA consistently failed with http 500 error.
Diagnosis:
- The callback URL as provided by the ODA is confirmed to be working in the initial POST request to the app.
The error message of the HTTP 500:
{"o:errorCode":"BOTS-50531","o:opcRequestId":"/9BAXXXXXXX46AF/A59AXXXXXXXXC4C04","detail":"There was an unexpected error processing the request. Please contact Oracle Support Services.","type":"HTTP://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.1","title":"Internal Server Error","o:ecid":"0000Njo2lXXXXX05aY2","status":500}
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |