My Oracle Support Banner

Planning Cloud - User Information is Modified in My Services But Does Not Reflect in EPBCS/PBCS Application (Doc ID 2823351.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version 18.01.42 and later
Oracle Planning and Budgeting Cloud Service - Version 18.01.42 and later
Information in this document applies to any platform.

Symptoms

 Changes to first and last name of the users in My Services, does not reflect in the Planning application for hours.

Changes

 Change in user information in My Services.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.