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FA: SCM: OM: Order Reservation Fails With: DOO_EIL_NO_RULE_FOUND; MessageDescription=The request to send a sales order through an external integration failed because a routing rule does not exist for task type Reserve. (Doc ID 2824322.1)

Last updated on JANUARY 16, 2024

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Order Orchestration fails at Reservation with an error:

Error- ReturnStatus=ERROR; MessageName=DOO_EIL_NO_RULE_FOUND; MessageDescription=The request to send a sales order through an external integration failed because a routing rule does not exist for task type Reserve.; MessageSeverity=null;

The issue can be reproduced at will with the following steps:

  1. Create and submit a sales order.
  2. The Orchestration Process fails at reservation with the error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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