FA: SCM: OM: Order Reservation Fails With: DOO_EIL_NO_RULE_FOUND; MessageDescription=The request to send a sales order through an external integration failed because a routing rule does not exist for task type Reserve.
(Doc ID 2824322.1)
Last updated on JANUARY 16, 2024
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
Order Orchestration fails at Reservation with an error:
Error- ReturnStatus=ERROR; MessageName=DOO_EIL_NO_RULE_FOUND; MessageDescription=The request to send a sales order through an external integration failed because a routing rule does not exist for task type Reserve.; MessageSeverity=null;
The issue can be reproduced at will with the following steps:
- Create and submit a sales order.
- The Orchestration Process fails at reservation with the error.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |