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TRAN_OUT_BAL Flagged For Special Orders (Doc ID 2824451.1)

Last updated on APRIL 16, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

TRAN_OUT_BAL flagged for Special Orders.

Steps to reproduce:
===============
1 - Perform a Special Order in Xstore (Order Initiate or Order Complete)
2 - Make Tender Amount < Transaction Value (that is typical on a Special Orders, the bulk of the payment is only done when the item is picked up)
3 - Observe that ReSA flags Transaction out of Balance (but it should not)

Cause

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In this Document
Symptoms
Cause
Solution
References


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