TRAN_OUT_BAL Flagged For Special Orders
(Doc ID 2824451.1)
Last updated on APRIL 16, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
TRAN_OUT_BAL flagged for Special Orders.
Steps to reproduce:
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1 - Perform a Special Order in Xstore (Order Initiate or Order Complete)
2 - Make Tender Amount < Transaction Value (that is typical on a Special Orders, the bulk of the payment is only done when the item is picked up)
3 - Observe that ReSA flags Transaction out of Balance (but it should not)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |