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WFC: ORA-01722: invalid number Error On Worksheet Approval Page (Doc ID 2824943.1)

Last updated on FEBRUARY 07, 2022

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, .Manage Compensation

ACTUAL BEHAVIOR
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When the line manager submits a worksheet for approval, the approver receives the notification and clicks on it, an error occurs. Same error occurs when attempting to approve/reject the notification.

ERROR:
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ORA-01722: invalid number

EXPECTED BEHAVIOR
-----------------------
Expected to be able to approve/reject notification without any issue

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as a manager and navigate to my team> compensation.
2. Click Submit for Approval > Submit
3. The approver logins and clicks on Bell notification.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the compensation cycle.

Cause

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In this Document
Symptoms
Cause
Solution
References


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