Multiple Shipping Groups are Getting Created During Checkout
(Doc ID 2825898.1)
Last updated on JUNE 20, 2024
Applies to:
Oracle Commerce Cloud Service - Version 21.3.8 and laterInformation in this document applies to any platform.
Symptoms
On : 21.3.8 version, Storefront
ACTUAL BEHAVIOR
---------------
The extra shipping group is getting added when item is added to the cart.
EXPECTED BEHAVIOR
-----------------------
Multiple shippingGroups should not be added automatically when adding items to cart.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to store site
2. Login with valid user credentials
3. Add an item to cart (in the network tab, check the current call which is triggered after markDirty is called and the request will have one shipping group.)
4. Go to checkout page, let the shipping method load
5. Go back to cart page
6. Click on the product on the cart and it will take us to the PDP
7. Add the item to cart (in the network tab, check the current call which is triggered after markDirty is called and the request will have two shipping groups now. example attachment)
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |