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Using Office 365: Some Oracle OCI Cloud Unifier Users Report That They Are No Longer Receiving Unifier E-mails Or Notifications (Doc ID 2827061.1)

Last updated on MAY 17, 2023

Applies to:

Primavera Unifier Cloud Service - Version 20.12.9.0 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version

When utilizing Office 365 as the external e-mail client:

The Unifier environment is being hosted in the Oracle OCI Cloud (https://unifier.oraclecloud.com/<companyname>) and some users, but not all, are reporting that they have stopped receiving Unifier E-mails or Notifications. It was working at some point and then like an on/off switch they just stopped receiving E-mails from Unifier.

Cause

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In this Document
Symptoms
Cause
Solution
References


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