My Oracle Support Banner

Agent Action : Re-Rate Sell – Voucher Does Not Work For Parent Invoice (Doc ID 2827152.1)

Last updated on DECEMBER 09, 2021

Applies to:

Oracle Freight Payment, Billing and Claims Cloud Service - Version 6.3.4 to 21.3 [Release 6.3 to 21]
Information in this document applies to any platform.

Symptoms

When attempting to perform action: RE-RATE SELL - VOUCHER from a Voucher agent , below error happens


This occurs only for Parent (Consolidated) Invoices and works fine for Standard Invoices

STEPS
--------
The issue can be reproduced at will with the following steps:

01. Agent defined looking for voucher created and action of re-rate sell voucher
02. A Parent Invoice is approved creating a Voucher that triggers the above agent
03. Agent fails with error as above


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.