Nullpointer Exception While Detail Matching Credit Note Request With Credit Note
(Doc ID 2829677.1)
Last updated on APRIL 12, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
NullPointerException error occurs when trying to detail match Credit Note (CN) against Credit Note Request (CNR).
ERROR
-----------------------
NullPointerException
Steps to Recreate:
- Create a Purchase Order (PO) for multiple items.
- Receive all the items partially.
- Create an invoice which matches with PO.
- Resolve the quantity discrepancy for all items using CBQ reason code.
- Run reimrollup batch and notice that a CNR is created.
- Create CN only for few items.
- Run reimposting batch and notice that CN is posted (Hold Invoices = N).
- Navigate to Credit Note Summary Match -> Detail Match.
- Select all the items in the CN.
- Click 'Detail Match' button and notice NullPointerExeception.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |