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Nullpointer Exception While Detail Matching Credit Note Request With Credit Note (Doc ID 2829677.1)

Last updated on APRIL 12, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

NullPointerException error occurs when trying to detail match Credit Note (CN) against Credit Note Request (CNR).

ERROR
-----------------------
NullPointerException

Steps to Recreate:

  1. Create a Purchase Order (PO) for multiple items.
  2. Receive all the items partially.
  3. Create an invoice which matches with PO.
  4. Resolve the quantity discrepancy for all items using CBQ reason code.
  5. Run reimrollup batch and notice that a CNR is created.
  6. Create CN only for few items.
  7. Run reimposting batch and notice that CN is posted (Hold Invoices = N).
  8. Navigate to Credit Note Summary Match -> Detail Match.
  9. Select all the items in the CN.
  10. Click 'Detail Match' button and notice NullPointerExeception.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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