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21D Update: Password Reset for Pending Workers Shows An Error Occurred When You Tried to Reset Your Password (Doc ID 2829903.1)

Last updated on NOVEMBER 30, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Password reset for Pending Workers who have home email address set (as primary email address) fails with the error shown below:

Please be informed that the password is getting reset successfully and user can login with the new password they have entered on the password reset page.  

Changes

21D (11.13.21.10.0) Update

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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