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Dispute Error: An approval group is not found - FinArTrxnsCreditMemosApproval Has One Or More Rules That Use The Approval Group Billing_Manager_Approval_Group (Doc ID 2831048.1)

Last updated on JANUARY 12, 2022

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Upon creating a dispute using a collections agent or non-collections agent, the dispute is generated yet Credit Memo Request Approval is erroring out:

Dispute Error: An approval group is not found - FinArTrxnsCreditMemosApproval Has One Or More Rules That Use The Approval Group Billing_Manager_Approval_Group

Cause

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In this Document
Symptoms
Cause
Solution


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