Error Occurs When Trying to Create Credit Note
(Doc ID 2832926.1)
Last updated on NOVEMBER 01, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
Error occurs when trying to create Credit Note (CN).
ERROR
------------
"Total amount does not match the totals of all other costs on the document"
Steps to Recreate:
- Setup IM_SYSTEM_OPTIONS.CALC_TOLERANCE_IND = 'P'ercent.
- Try to create a credit note at detail level with tax.
- Try to save it and notice the below error:
"Total amount does not match the totals of all other costs on the document"
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |