My Oracle Support Banner

Tasks Stuck in Pending Status after an Environment Refresh (Doc ID 2833156.1)

Last updated on MARCH 14, 2023

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service Plus - Version 19.0 to 19.0 [Release 19.0]
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 to 19.0 [Release 19.0]
Oracle Retail Demand Forecasting Cloud Service Plus - Version 19.0 to 19.0 [Release 19.0]
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 to 19.0 [Release 19.0]
Information in this document applies to any platform.

Goal

After domain was refreshed from prod to stage environment, all submitted tasks freeze at pending status.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.