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XOrderMod Message Fails With Error "Unable To Reinstate The Order" (Doc ID 2833168.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

XOrderMod Message fails with below error

Error:
Javax.ejb.EJBException: Error while calling Injector Service.: Exception calling plsql inject. Error from {call RMSSUB_XORDER.CONSUME(?,?,?,?)}: [E] Unable to reinstate the order.

Steps To Recreate:
1. Create Order via GUI Screen.
2. Send Message update via XOrder, using XOrderMod message to change Not After and Not Before Dates, and do not include EOM date.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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