Knowledge Search Is Not Returning Articles Consistently (Doc ID 2833462.1)

Last updated on SEPTEMBER 11, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

When searching for a knowledge article sometimes the article is found by the search and sometimes it is not.

Other symptoms may be: A deleted article or new article is returned sometimes by the search.

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In this Document

Symptoms

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