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Existed Salesperson Information Is Not Displayed in Manage Resources (Doc ID 2833572.1)

Last updated on JANUARY 12, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

User created Salesperson Information in Salesperson tab in Manage Resources before,
however Salesperson Information is not displayed in Manage Resources now.

Reproduced Steps:

  1. Create Salesperson
    User Name : XXXXX
    Resource Role : Salesperson

  2. Assign Roles
    ORA_AR_ACCOUNTS_RECEIVABLE_MANAGER_JOB
    ORA_AR_ACCOUNTS_RECEIVABLE_SPECIALIST_JOB
    ORA_PER_EMPLOYEE_ABSTRACT

  3. Set Role, Set and Salesperson Number in Task: Manage Resources
    Resource: XXXXX
     Roles tab :
       Role Name : Salesperson
       From Date : 01-Jan-2021
       To Date :
       
     Salesperson tab
      Salesperson Information:
        Set : XXXXX_DATA_SET
        Salesperson Number : XXXXXXX
        Sales Credit Type : 1
        From Date : 01-Jan-2021
        To Date : 05-Jan-2021

  4. Try to check Salesperson Information later, Salesperson Information is not displayed.
    System date is 06-Jan-2021.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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