Existed Salesperson Information Is Not Displayed in Manage Resources (Doc ID 2833572.1)

Last updated on JULY 20, 2023

Applies to:

Symptoms

User created Salesperson Information in Salesperson tab in Manage Resources before,
however Salesperson Information is not displayed in Manage Resources now.

Reproduced Steps:

1. Create Salesperson
   User Name : XXXXX
   Resource Role : Salesperson
   
   
2. Assign Roles
   ORA_AR_ACCOUNTS_RECEIVABLE_MANAGER_JOB
   ORA_AR_ACCOUNTS_RECEIVABLE_SPECIALIST_JOB
   ORA_PER_EMPLOYEE_ABSTRACT
   
   
3. Set Role, Set and Salesperson Number in Task: Manage Resources
   Resource: XXXXX
    Roles tab :
      Role Name : Salesperson
      From Date : 01-Jan-2021
      To Date :
      
    Salesperson tab
     Salesperson Information:
       Set : XXXXX_DATA_SET
       Salesperson Number : XXXXXXX
       Sales Credit Type : 1
       From Date : 01-Jan-2021
       To Date : 05-Jan-2021
   
   
4. Try to check Salesperson Information later, Salesperson Information is not displayed.
   System date is 06-Jan-2021.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.