My Oracle Support Banner

Report with Lead, Contact, Account, Activities shows duplicated rows (Doc ID 2833731.1)

Last updated on JANUARY 13, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.21.10.0 version, Analytics

Report doesn't show information correctly.

Customer has a report that shows information about Leads, Contacts and Customers.
Now have to add information about activities, but as soon as we add any column (including the # of Activities Facts) of the 'CRM - CRM Activity Real Time' subject area , Lead data is duplicated
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.