PRC:PON: Fusion Sourcing: Online Message Notifications (Doc ID 2834135.1)

Last updated on AUGUST 24, 2023

Applies to:

Goal

Let take one example:

User has three employees added to the collaboration team on a RFQ.
1. Owner with Full Access
2. Team member 2 - Full access
3. Team member 3 - View access
4. Team member 4 - Scoring only

When the supplier has some questions or clarifications, they are utilizing the messages functionality to ask their questions. Whenever a new messages is triggered by the supplier, we observed that only the owner is receiving an email/Bell notification, while the other members in the collaboration team are not receiving any sort of email/bell notifications. Kindly advise why notifications are not sent to other team members?
The message from the supplier is however visible to the members with FULL and VIEW access when they navigate to the RFQ and open the messages page.

If the message is made visible to them, why can't a notification be sent to them?

Solution

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