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Debit Memo Upload Through Induction Fails With Multiple Errors When There are Multiple Debit Memos to be Loaded (Doc ID 2834176.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

When there are more than one debit memos in the induction template to be loaded, the upload fails with multiple errors.

ERROR
-----------------------
"Some of the Detail Tax is unaccounted for in the Header Tax Breakdown"
"Some of the Detail Basis is unaccounted for in the Tax Breakdown"
"Some of the Detail Cost is unaccounted for in the Total Cost"

Steps to Recreate:

  1. Create a debit memo induction template with more than one debit memo.
  2. Try to load the template and notice that upload fails with multiple errors:
    "Some of the Detail Tax is unaccounted for in the Header Tax Breakdown"
    "Some of the Detail Basis is unaccounted for in the Tax Breakdown"
    "Some of the Detail Cost is unaccounted for in the Total Cost"

Cause

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In this Document
Symptoms
Cause
Solution
References


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